Website Accessibility

At Urban Vision we recognise the importance of the requirements of W3C - Web Accessibility Initiative (industry standards) regarding accessible technology products to all end users, including those with disabilities.

Urban Vision continues to provide state-of-the-art solutions that consider accessibility requirements for all of its customers, including those in the government and public sector.

Efforts to meet and exceed W3C requirements can be complicated by many factors. As with most sophisticated software products, Urban Vision products are impacted by multiple third party technological variables, including hardware, operating systems and assistive technologies. Additionally, W3C or industry guidelines do not mandate a common means of assessing compliance with the accessibility standards.

By listening to the feedback from customers received through our interactive contact forms, user group meetings and beta testing process, Urban Vision continues to monitor the success of its accessibility program.

Increase the font size

You can use your browser to change this document’s preferred font size.

Using Microsoft Internet Explorer 5+ for Windows
1. Click on the View menu
2. Point to Text Size
3. Click on Larger/Largest to increase and Small/Smallest to decrease

Please note if you do not like the colour contrast between background and text, you can follow the first tree stages in Stage 1 described above and select Avoid colours specified on web pages .

Using Netscape Navigator 4+ for Windows
1. Click on the View menu
2. Point to Text Zoom (100%)
3. Click on your preferred text size or click on the smaller/larger options until you find a size with which you are comfortable.

Further Accessibility Preferences, including changing the colours used, can be chosen by clicking on the Edit menu, selecting Preferences and expanding the Appearance category at the top left of the dialog box. Expand the category either by clicking on the + sign or by double-clicking on Appearance.

Using Microsoft Internet Explorer for an Apple Macintosh
   1. Click on the Edit menu
   2. From the options menu which appears, select Preferences
   3. Click on Web Content
   4. Click on the Show style sheets checkbox to remove the tick
   5. Return to the list of Preferences
   6. Click on Web Browser
   7. Select Language/Fonts
   8. Select the font size you require

Using Mozilla Firefox
   1. Click on the View menu
   2. Select Increase/Decrease Text Size until you are comfortable
or
   1. Hold down the Control (Ctrl) key and press the Plus (+) key to increase
   2. Hold down the Control (Ctrl) key and press the Minus (-) key to decrease

Using Opera
   1. Click on the View menu
   2. Point to Zoom
   3. Click on the appropriate size in the list
or
   1. Hold down the Control (Ctrl) key and press the Plus (+)* key to increase
   2. Hold down the Control (Ctrl) key and press the Minus (-)* key to decrease

* Please note that you may need to use the Plus and Minus keys in the Number Pad of the keyboard rather than the ones which are situated next to the Backspace key.

Access Keys

Access keys are keyboard shortcuts that you can use instead of your mouse to navigate to certain pages in the site.

Windows users
If you are using Windows, hold down the Alt key and press the appropriate access key for the page you want to go to, then release both keys. Press Enter to go to the page.

To go to the:
– Accessibility page, press and hold down Alt and the '3' key. Release. Press Enter.
– Home page, press and hold down Alt and the '0' key. Release. Press Enter.
– Contact Us page, press and hold down Alt and the '2' key. Release. Press Enter.
– Site map, press and hold down Alt and the '1' key. Release. Press Enter.

Mac users
If you are using a Mac, hold down the Ctrl key, then press the appropriate access key for the page to go there automatically.

To go to the:
– Accessibility page, press and hold down Ctrl and the '3' key
– Home page, press and hold down Ctrl and the '0' key.
– Contact Us page content, press and hold down Ctrl and the '2' key.
– Site map, press and hold down Ctrl and the '1' key.

Accessibility Resources

Adobe Accessibility
Throughout this site we link to documents in Portable Document Format (PDF).
Related external links:
• Access Adobe (http://access.adobe.com) – for information about the Accessibility options in Adobe Acrobat Reader)
• Adobe's free PDF to HTML converter (ww.adobe.com/products/acrobat/access_onlinetools.html)
• Download Adobe Acrobat Reader free of charge (www.adobe.com)

If you encounter problems downloading the software, please contact info@urbanvision.org.uk

Flash Accessibility
Urban Vision uses Flash movies to deliver multimedia presentations that reinforce concepts or messages that are being conveyed on the site. In developing these presentations, we have endeavoured to create content that is usable for everyone. To this end, we have provided links to equivalent HTML-only content with decorative animation removed. Depending on the setup of a given system this content may be more usable than the Flash movies.

These Flash movies were developed with the use of Flash MX, which, according to Macromedia, contains accessibility features. We have conducted rigorous accessibility testing and made every possible effort to ensure accessibility of the Flash movies. However, we found the following limitations:
• Tabbing around the Flash pages is difficult
• Certain buttons are not labelled
• Some pictures lack textual description

Click here to download the latest flash player http://www.adobe.com/shockwave/download/

Microsoft Word and Excel Documents
There are also some Word and Excel Documents available to read on this site. If you do not have access to these applications, you can download the Word 97/2000 Viewer or download the Excel 97/2000 Viewer freely from Microsoft's Converters and Viewers site which also lists a number of other applications which you might find useful.
Related external links:
• Microsoft's Converters and Viewers site (http://go.microsoft.com/?linkid=663951)

ScreenReader Software
ScreenReader.net offer freeware for visual impairment special needs. If you are a visually impaired individual, you may use the software freely. For further information, please visit the site using the link below.
• Related external links: www.screenreader.net

pwWebSpeak
pwWebSpeak is an Internet browser designed for users who wish to access the Internet in a non-visual or combined auditory and visual way. This includes blind or partially sighted users, people with dyslexia or learning difficulties, and users who are learning new languages.

If you are a visually impaired individual, you may use the software freely, but you will not be entitled to support. Alternatively, purchase a personal use user-licence with full support for a small charge. The download is available at the link below.
• Related external links: http://www.soundlinks.com/pwgen.htm

General Accessibility

We have introduced the following features to ensure the best use of our site by all of our website visitors.

Navigation
We have tried to make our site navigation as clear and simple to use as possible. Where Javascript is used then we have tried to provide a text alternative.

Headings and navigation menus
HTML heading tags are used to convey document structure. H1 tags are used for main titles, H2 tags for subtitles etc.

Navigation menus are marked up as HTML lists. This ensures that the number of links in the list is read out at the start and it can be skipped easily.

Images
All images used in this site include descriptive alt tag attributes. Where an image has no use other than being decorative, the alt tag is set to null to allow easy reading of the site by all users.

Colours
We have taken care to ensure that the site's font and background colour combinations contrast significantly and are effective in ensuring information is still clear when viewed in different colour combinations.

If you wish to override the site's colours, you can do this by changing your browser settings to your own preference.

Font size
Most of the font sizes we use on our site are sizable. You can change the font size to make it either larger or smaller via your browser settings. However, this may affect the design of the site. If this does not bother you, you can change the font size in the following ways depending on your browser:
• In Internet Explorer: select View, then Text Size, and then your preferred size.
• In Netscape: select View, then Text Zoom, and then your preferred percentage size.

Style sheets
This site uses cascading style sheets for some elements of visual layout. If your browser or browsing device does not support style sheets at all, we have endeavoured to ensure that the content of each page is still readable and clearly structured with style sheets switched off.

Tables
To allow screen readers to render them intelligently, we have used the summary tag to summarize the table and the TH tag to mark the column headings of the table columns.

Tables used for layout use none of the above attributes to ensure that they are not confused with data tables.

Forms and fields
All forms fields follow a logical tab sequence to ensure easy navigation.

Most form fields also have ‘label’ and ‘id’ attributes to explicitly associate the form field with its label to allow for easy entry of data.

JavaScript
Javascript may be used for some elements of this site. Where it is used then all pages and process are still accessible should Javascript be turned off.

Links
All links have been written to make sense when taken out of context. Where appropriate, we have also added link title attributes to describe the link in greater detail.

Browser information
Wherever possible, we would recommend upgrading your browser to the latest version number to take full advantage of this site

This site works with:
Mozilla Firefox: www.mozilla.org/products/firefox/
Apple Safari: www.apple.com/safari/
Opera: www.opera.com/download/
Microsoft IE: www.microsoft.com/windows/ie/